Monashee Spring Water is a premium bottled water company that provides pure, ultra high-quality natural spring water to our customers in Alberta and British Columbia.

We source our water from a pristine underground natural source located in the Valemount, BC region. Our water is known for its exceptional taste, water quality and purity and it never gets old to us when our happy customers tell us it is the best water they have ever tried.

Our water comes out of the ground pure and perfect, just as the earth made it. There is no reason to filter or alter it in anyway. That said, Monashee Spring Water undergoes many quality control processes and testing, and ozonation to ensure it meets the highest quality and safety standards.

We offer a range of bottle sizes, including 500ml, 4L, 11.4L and 18.9L-gallon jugs for

home and office delivery in most areas we service.

We are committed to sustainability. Our 500ml and 4L bottles are 100% recyclable, and we actively promote recycling efforts. We also offer cost-effective, reusable and refillable, Polycarbonate (PC) and BPA-free (#1 PET) bottles in 11.4L and 18.9L formats and encourage customers to reduce single-use plastic consumption.

Our large volume water bottles (11.4L and 18.9L) offer convenience and cost-effectiveness for those who require larger quantities of water. They are designed to minimize the need for frequent refills, making them ideal for high-demand situations such as offices, gyms, restaurants, and homes. Usually these are dispensed with a water cooler.

- Currently we provide service either through our own staff or our authorised

distributors in the following communities. Our delivery options may vary depending on

your location, so please check with our customer support team for additional details.

- Calgary (including Cochrane, Airdrie, De Winton and Okotoks and Springbank)

- Edmonton (including Fort Saskatchewan, Leduc, Nisku, Sherwood Park, Spruce Grove, St Albert, Stony Plain)

- Valemount and area

- Hinton, Edson and Jasper

- Barrhead and Westlock

- Red Deer (pick up only)

Absolutely! We offer convenient home and office delivery options in many of these areas; we are in most areas every two weeks in the cites we have service. You can place an order by visiting the Shop Page or contact our customer support team at 403-252-6021 or orders@monasheewater.ca to set up recurring deliveries or one-time orders.

Absolutely! We offer subscription and recurring delivery options for your convenience. You can set up a delivery schedule that suits your needs, whether its bi-weekly, or every 4 weeks, to ensure a care-free, consistent supply of water.

Contact our customer support team at any time for assistance with any changes or requests for with your account.

Yes, we accept returns of our empty bottles. We have a bottle exchange program in place to help reduce waste and promote sustainability. When you place your first order with us you will be charged a non-refundable bottle deposit for each bottle ordered, these bottles will then be exchanged each time we deliver for full bottles. You only need to purchase bottles when you first order or increase your order size, after that if the bottle is still clean and in reusable condition it can be exchanged. Contact our customer support team for information on how to return your empty bottles in other ways. If you unfortunately no longer are purchasing water from Monashee Spring Water, you may keep your bottles or return them to us to re-use or recycle, but you will not receive a refund for the purchased bottles. Customers who received their first order from us prior to 2019 and whose account has had no period of inactivity longer than one year may contact us as a different refundable deposit policy may apply.

Yes, we conduct rigorous testing to ensure that our water meets or exceeds all relevant quality and safety standards, including regular testing for contaminants.

We welcome inquiries from potential distributors and retailers. Please contact our customer support team, they will grab your information and someone best suited to talk about business opportunities in your region will contact you to start a discussion.

- Yes, we are dedicated to giving back to the community, below are some of our recently supported initiatives:

- We support local disaster relief efforts including supporting rural communities with boil water orders,

- The Kidney Foundation of Canada which promotes Kidney health and research supporting the Kidney March, https://kidneymarch.ca/

- The Valemount Food Bank,

- DeMolay Canada – For more than one hundred years DeMolay has helped boys become men of outstanding character, though dedicated mentorship and unique, hands-on life skills programs. https://demolaycanada.ca

You can reach our customer support team by phone at 403-252-6021 or by email at online@monasheewater.ca, we are here to assist you with any questions or concerns.